We are here to help

Reach out to us at care@vibrantpaws.com with the order# and the item missing. We will work with you to make things right.

We will replace items if they are defective or damaged. If you need to exchange it for the same item, or prefer to have a full refund just send us an email at care@vibrantpaws.com. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Vibrant Paws product offerings comes with a 100% Money-Back Guarantee. Your pet’s overall wellness and vitality is very important to us. We strive to provide products that empowers your pet to live a happy and healthy lifestyle. Click here to Learn more.

Vibrant Paws strive to offer premium nutritional pet supplement, tasty treats, and grooming products. We provide your pet with products that are safe, and healthy in order to give them the vibrant quality life they truly deserve. Vibrant Paws is a healthy and happy pet.

We are proud to stand behind our products with 100% satisfaction or your money back guarantee! Click here to learn more.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at care@vibrantpaws.com.